Terms of service

1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of the Nuvah website located at www.nuvah.in ("Website"), operated by Auraafit Tech Private Limited, the company behind the brand Nuvah ("Company", "We", "Us", "Our"). By visiting, browsing, or purchasing from this Website, you ("User", "You") unconditionally accept these Terms in full. If you do not agree with any part of these Terms, please discontinue use of the Website immediately.

We reserve the right to revise these Terms at any time. The updated version will be posted on this page. Continued use of the Website after any such changes constitutes your acceptance of the revised Terms.

2. Eligibility & Use of Website

By using this Website, you represent that you are at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian. Nuvah reserves the right to refuse access or service to any user without assigning a reason.

3. Use of Content

All content on this Website, including but not limited to logos, brand names, product designs, graphics, images, text, videos, and all other materials, are the intellectual property of Nuvah and are protected under applicable Indian intellectual property laws.

You may not reproduce, distribute, modify, publicly display, sell, or use any content from this Website for commercial or public purposes without the prior written consent of Nuvah. Limited, non-commercial personal use is permitted provided Nuvah is credited as the source.

4. Acceptable Website Use

(A) Security Rules: Users are strictly prohibited from violating or attempting to violate the security of this Website, including but not limited to:

· Accessing data not authorized for your use or logging into an account without permission;

· Probing, scanning, or testing the vulnerability of the Website's systems or networks;

· Introducing viruses, malware, trojan horses, or any code that disrupts Website functionality;

· Sending unsolicited communications, including spam or promotional material, through the Website.

(B) General Rules: Users may not use this Website to transmit, store, or distribute material that:

· Constitutes or encourages any criminal offence or violates applicable laws or regulations;

· Infringes upon intellectual property rights, privacy rights, or any other rights of third parties;

· Is defamatory, obscene, threatening, abusive, profane, or otherwise objectionable.

Violations may attract civil or criminal liability. Nuvah reserves the right to investigate and cooperate with law enforcement in connection with any violations.

5. User Account Responsibility

If you create an account on our website, you are solely responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at care@nuvah.in upon becoming aware of any unauthorized use of your account. Nuvah shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.

6. Orders, Pricing & Product Availability

All prices listed on the Website are in Indian Rupees (INR) and are subject to change without prior notice. Nuvah reserves the right to accept or reject any order at its sole discretion, including but not limited to reasons of product unavailability, pricing errors, payment failure, or suspected fraudulent activity.

In the event an order is cancelled after payment has been processed, the customer will be notified, and a refund or credit will be issued in accordance with our applicable policy. Product images are for representational purposes; actual products may vary slightly in colour or finish due to photography and display settings.

7. Founder's Circle Program

The Founder's Circle is an exclusive membership program that provides eligible members with certain benefits, rewards, offers, and privileges as determined by the Company from time to time. The Company reserves the right, at its sole discretion, to modify, replace, add, suspend, withdraw, or discontinue any aspect of the program, including its eligibility criteria, benefits, rewards, offers, privileges, and associated terms and conditions, at any time and without prior notice.

While the Company intends to provide value through the Founder's Circle, participation in the program does not guarantee the continued availability of any specific benefit, reward, offer, or privilege. The Company shall not be liable for any loss, claim, or inconvenience arising from any modification, suspension, withdrawal, or discontinuation of the program or any of its associated benefits.

8. Intellectual Property Rights

All intellectual property rights in and to this Website, including all trademarks, trade names, service marks, logos, product designs, copyrights, and any other proprietary materials, vest exclusively with Nuvah. Nothing in these Terms shall be construed as transferring or granting any right, title, or license in such intellectual property to any User.

Unauthorized use, reproduction, or distribution of any intellectual property belonging to Nuvah may result in legal action.

9. Third-Party Links

This Website may contain links to third-party websites for user convenience. Nuvah does not endorse, control, or accept responsibility for the content, privacy practices, or policies of any third-party websites. Your access to and use of such websites is entirely at your own risk.

10. Indemnity

You agree to indemnify, defend, and hold harmless Nuvah, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Website; (b) your breach of these Terms; or (c) your violation of any applicable law or the rights of any third party.

11. Warranties Disclaimer & Limitation of Liability

Nuvah has endeavored to ensure the accuracy of all information on this Website; however, we neither warrant nor make any representation regarding the quality, completeness, or accuracy of any product, data, information, or service. Nuvah shall not be liable for any direct, indirect, special, punitive, incidental, or consequential damages arising from: (a) use of or inability to use the Website or its services; (b) any unauthorized access to or alteration of your data or transmissions; (c) any other matter relating to any service, including without limitation, damages for loss of data, profits, or use. Nuvah shall not be accountable for any delay or inability to access the Website, failure to provide services, or any information, graphics, software, or products obtained through the Website, whether based on contract, tort, strict liability, negligence, or otherwise. Nuvah will not be responsible for the Website's non-availability during maintenance or any unexpected suspension arising from technical or other reasons beyond our control. The User agrees and understands that any material or data downloaded or otherwise obtained through the Website is done entirely at the User's own risk and discretion, and the User alone shall be responsible for any damage to their device or loss of data resulting therefrom. In no event shall Nuvah's total liability to any User exceed the amount actually paid by such User in connection with the transaction giving rise to the claim.

12. Disclaimer of Consequential Damages

In no event shall Nuvah or any of its associated entities be liable for any consequential, incidental, or indirect damages whatsoever, including but not limited to loss of profits, loss of data, business interruption, or damage to computer systems, arising from the use of or inability to use this Website, whether based on warranty, contract, tort, or any other legal theory, and whether or not advised of the possibility of such damages.

13. Promotional Offers & Discounts

All promotional offers, discounts, and coupon codes are subject to specific terms and may be modified or withdrawn without prior notice. Offers cannot be combined unless explicitly stated. Nuvah reserves the right to cancel any order or revoke any offer in the event of misuse, technical errors, or fraudulent activity.

14. Limitation on Resale

Products purchased from Nuvah are intended for personal use only and may not be purchased for resale or commercial distribution without the prior written authorization of Nuvah. Any violation of this clause may result in cancellation of orders and/or legal action at the sole discretion of the Company.

15. Force Majeure

Nuvah shall not be held liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, pandemics, government restrictions, transportation disruptions, technical failures, or any other unforeseen circumstances.

16. Termination

Nuvah reserves the right to suspend or terminate your access to the Website, with or without notice, if it determines, at its sole discretion, that you have violated these Terms or any applicable law. Upon termination, Nuvah may delete any content or data associated with your account and shall not be liable to you or any third party for such action.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severed from these Terms. The remaining provisions shall continue in full force and effect and shall remain binding on all parties.

18. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.